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Papa John's International

Papa John's, an American pizza restaurant chain, is the fourth largest pizza delivery restaurant chain in the United States, with a global presence in over 5,500 locations across 49 countries.

Service: UI/UX Design & UI Development, Mobile App Development, Managed Services

Industry: Food & Beverages, Quick Service Restaurants

Tech Stack: Native iOS, Native Android (Swift & Java)

Profile & Challenge

Papa John’s needed to continue its aggressive growth in online revenues through the development of a mobile application. They required an Android app in a short timeframe, as well as a complete overhaul of a pre-existing iOS app.

SOLUTION & OUTCOME

GAP created a highly functional and user-oriented Android application that includes ordering, payments, rewards visualization, notifications/alerts, and location-based services. They also redesigned all aspects of the iOS app based on UX testing with external potential customers. The Android app received a 4.2/5.0 star rating with 1 to 5 million installs, and the iOS app achieved a 20% improvement in convergence and speed to order, with a 4+ rating.

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